Privacy Policy
Your trust is the foundation of our design partnerships. This policy outlines how Emberwood Studio Interior collects, protects, and utilizes your personal and project information.
Privacy Policy
Please review this policy carefully to understand how we handle your data during consultations, project collaborations, and website interactions.
1. Introduction & Scope
Emberwood Studio Interior ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit project inquiries, engage our design services, or participate in our client portal.
This policy applies to all clients, visitors, vendors, and collaborators who interact with our digital platforms or physical studio located at 32 Kinney Drive, Worcester, Massachusetts 10602.
2. Information We Collect
We collect information necessary to deliver exceptional interior design services and maintain secure project workflows.
- Personal Identification: Name, email, phone number, mailing address, and preferred contact method
- Project Preferences: Lifestyle requirements, space usage, design style references, budget parameters, and timeline expectations
- Financial Data: Payment method details, invoicing information, and transaction history (processed securely via encrypted third-party payment gateways)
- Technical Data: IP address, browser type, device information, and website interaction metrics collected via cookies and analytics tools
3. How We Use Your Information
Your data is utilized exclusively to enhance your design experience and streamline project execution.
Primary Uses
We use your information to schedule consultations, develop custom design proposals, coordinate with contractors and artisans, process payments, and maintain your secure client portal for approvals and file sharing.
4. Information Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. Limited data may be shared only when necessary to complete your project.
5. Project Files, Photography & Portfolio Usage
Completed interior projects are often featured in our portfolio, marketing materials, industry publications, and social media channels to showcase our design capabilities.
Unless otherwise specified in your signed project agreement:
- We retain the right to photograph and video document completed spaces
- Client identities may be anonymized unless explicit written consent is provided
- Proprietary floor plans, 3D renderings, and material specifications remain our intellectual property
- You may request portfolio removal or anonymization at any time via our client portal or by contacting our studio
6. Data Security
We implement industry-standard security measures to protect your personal and project information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted client portals, secure cloud storage, password-protected design files, and restricted staff access protocols.
7. Your Rights & Data Control
Under applicable privacy laws, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also request a copy of your project files or opt out of marketing communications at any time.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated via email or a prominent notice on our website.
By continuing to use our website or design services after updates take effect, you acknowledge and accept the revised policy.
Questions About Your Privacy?
If you have concerns regarding data handling, portfolio usage, or your rights under this policy, our client relations team is ready to assist.
Contact Our Studio